BIG O TIRES STORE

Store Address
2545 NW Stewart Pkwy
Roseburg, OR 97471

Write A Review

4.9 /5
148 reviews

Give Us a Call
(541) 672-2848

Email us
store037035@bigostores.com

Hours
Mon - Fri 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Free Wi-Fi
  • Customer Pick-Up / Drop-Off Service Offered
  • Complimentary Beverages Available
  • Offers Overnight Key Drop
  • Full Diagnostic and Mechanical/Engine Repairs
  • Complete Suspension (Shocks/Struts/Springs) and Driveline repair
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Survey
4.0/5
Mar 25, 2020
I appreciate your service. I have one concern and it has been ongoing. I take great care in how I treat my vehicles. It concerns me when I see my vehicle being bounced over the rack when it is brought in to be serviced. Please slow down and treat my vehicles with care and respect. This is something that can be controlled. Thank you.
Business Owner replied on Mar 25, 2020:
Thanks, David, for taking the time to share your thoughts! We'll pass your comments about the technicians going slower bringing cars into the bay on to the team! We hope that you have a great day!
Chris Boice, Owner
Survey
5.0/5
Mar 2, 2020
Happy
Business Owner replied on Mar 3, 2020:
Hi there, your satisfaction is our top priority. Hope to see you soon!
Chris Boice, Owner
Survey
4.0/5
Feb 11, 2020
Went out of their way to get me what I needed
Business Owner replied on Feb 11, 2020:
Thanks for leaving us such a great review, Mandy! If you have any further questions, please give us a call. We're always happy to help! Chris Boice, Owner
Survey
5.0/5
Jan 15, 2020
Very efficient and thorough with the service. I was very satisfied
Business Owner replied on Jan 15, 2020:
We are glad everything was completed to your satisfaction, Jimmy! We hope that you have a great day!
Chris Boice, Owner
Survey
4.0/5
Jan 8, 2020
Have always had a good service
Business Owner replied on Jan 9, 2020:
We are glad we consistently provide you with great service, Johnny! We look forward to seeing you soon!
Chris Boice, Owner
Survey
5.0/5
Jan 7, 2020
the service was great...
Business Owner replied on Jan 7, 2020:
Judy, we are glad we could help! We hope that you have a great day!
Chris Boice, Owner
Survey
5.0/5
Nov 22, 2019
Everyone was helpful and professional from giving me a quote on tires to having the job completed. Will be back again!
Business Owner replied on Nov 23, 2019:
Josie, we're happy to hear you had such a positive experience with our team! We look forward to seeing you again!
Chris Boice, Owner
Survey
5.0/5
Nov 21, 2019
Thanks
Business Owner replied on Nov 21, 2019:
Terry, thank you so much for your high rating! We look forward to seeing you soon!
Chris Boice, Owner
Survey
4.0/5
Oct 24, 2019
Survey
I was treated with respect and they jumped right to my problem and fixed it quickly!
Business Owner replied on Oct 24, 2019:
Thanks for the kind words! You really made our day. We look forward to seeing you soon!
Chris Boice, Owner
Survey
5.0/5
Oct 24, 2019
n/a
Business Owner replied on Oct 24, 2019:
Michael, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!
Chris Boice, Owner
Survey
4.0/5
Sep 24, 2019
Last time I visited your store was on July 1st for a Tire Rotation, I left feedback shortly after that time too and have repeatedly been asked to leave feedback time and time again. I bought a set of Cooper ZEON RS3-G1 225/40R18 92WXL Tires from you on 11/16/2018 and have them rotated every 5,000 miles. I don't mind leaving feedback, but only after each time you provide service for me. Thank you
Business Owner replied on Sep 25, 2019:
Douglas, we really appreciate your feedback and apologize for these errors. Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to seeing you again!
Chris Boice, Owner
Survey
5.0/5
Sep 23, 2019
The staff was extremely outgoing and friendly. They were very quick to get my truck into the shop and quick and thorough getting it out! Thanks big o! Loyal customer of the past and future Dave D
Business Owner replied on Sep 24, 2019:
David, we are pleased to hear our team took great care of your truck! We look forward to seeing you soon!
Chris Boice, Owner
Survey
5.0/5
Sep 23, 2019
They all do a great job. Same team from the first time I was there. And they know me by my first name. I like that the team remembers who I am. Need to do oil changes too. Lol. Keep up the great job. Thank you Tresa
Business Owner replied on Sep 24, 2019:
Tresa, we always love to receive great feedback. We'll pass your comments on to the team! We value your business and look forward to seeing you soon!
Chris Boice, Owner
Survey
4.0/5
Sep 17, 2019
Doing good, always satisfied
Business Owner replied on Sep 17, 2019:
Douglas, thank you for taking the time to let us know about your experience! Chris Boice, Owner
Survey
4.0/5
Aug 22, 2019
I had a problem understanding how the road hazard worked so I returned to the store and talked to Greg. He explained it thoroughly. Good service! Thanks Greg!
Business Owner replied on Aug 22, 2019:
Thank you for this response, Rick! We are delighted to hear that our team gave you such a great experience! Hope to see you soon!
Chris Boice, Owner
Survey
5.0/5
Jul 29, 2019
Appointment was very easy to make. Work was started on time and finished quickly
Business Owner replied on Jul 29, 2019:
Thank you for this response, Tim! We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit.
Chris Boice, Owner
Survey
5.0/5
Jul 9, 2019
I had my tires rotated prior to a trip out of state. A chrome hub came off somewhere on the trip. It was replaced with efficiency and expertise.
Business Owner replied on Jul 10, 2019:
Thanks, Rich! We are happy to hear that you had a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do.
Chris Boice, Owner
Survey
5.0/5
Jun 30, 2019
Absolutely outstanding
Business Owner replied on Jul 2, 2019:
Hi Al, we are very happy to have provided you with such a positive experience! We are always more than ready to assist you if anything else comes up. Take care!
Chris Boice, Owner
Survey
5.0/5
Jun 15, 2019
We are always happy with the service. Greg Fisher & the staff are friendly, speedy, and professional amazing customer service.
Business Owner replied on Jun 18, 2019:
We are glad we could consistently provide you with satisfactory service, Dave! We look forward to seeing you again!
Chris Boice, Owner
Survey
5.0/5
Jun 10, 2019
The only problem I had was I left a message for craig or greg (not sure what his name was) to call me back two times and never did. The good news was when I would talk to him, he was always more than helpful
Business Owner replied on Jun 12, 2019:
Hello Stacy, thank you for taking the time to let us know about your experience. We're disappointed to hear that there were any issues in communication, but look forward to providing even more excellent service on your next visit! Hope to see you soon!
Chris Boice, Owner
Survey
5.0/5
May 2, 2019
Great Service
Business Owner replied on May 7, 2019:
Thanks, Robert! We are happy that our team could provide top notch quality service to you! We look forward to seeing you soon!
Chris Boice, Owner
Survey
5.0/5
Mar 21, 2019
Greg is the man! Everyone went above and beyond. Greg got me exactly what tires I needed at $200. Dollars less and much friendlier than Les schwab. Also knew exactly what other work my truck will be needing and I'll be bringing it to Big O Tires for all of it... Thanks Greg & Everyone...👍🇺🇸
Business Owner replied on Mar 25, 2019:
Hello Robert, we're so glad that Greg and the team were able to go above and beyond your expectations! Feel free to reach out to us if you need anything further. Have a wonderful day!
Chris Boice, Owner
Survey
5.0/5
Mar 15, 2019
Greg and entire Staff went out of the way to kindly check the two Jeeps' that we brought in for a lookover. My Husband absolutely loves his Toyota Tacoma Tires and Im just about ready to upgrade my JeepWrangler tires again with full confidence in BIG-0. Thank you Greg for the professionalism and knowledge given at our visit. Happy to learn you all do oil changes also.
Business Owner replied on Mar 20, 2019:
Hello Rountree Family, thank you for sharing your positive experience! We're so pleased to hear that Greg and our team have been able to deliver such excellent service. We look forward to seeing you again soon!
Chris Boice, Owner
Survey
5.0/5
Mar 11, 2019
Fast service, good customer service
Business Owner replied on Mar 13, 2019:
Thanks, Samantha, for taking the time to share your thoughts! We hope that you have a great day!
Chris Boice, Owner
Survey
5.0/5
Feb 15, 2019
Great to work with!
Business Owner replied on Feb 15, 2019:
Thanks for the great comments! We hope that you have a great day!
Chris Boice, Owner